AV Studio — Return & Refund Policy

Effective Date: October 19, 2026

At AV Studio LLC, we take pride in delivering quality custom branding, printed merchandise, and creative design services. We want every customer to understand our policies before placing an order.

Custom Printed Products

Custom printed cups, personalized apparel, stickers, promotional merchandise, and other made-to-order products are produced specifically for each customer.

• Custom orders generally become final sale once production has started.

• Orders cannot normally be canceled or refunded after final artwork approval and production commencement.

• Customers are responsible for reviewing all spelling, dimensions, design details, and approved artwork.

• Changes requested after approval may require additional charges.

• Minor printing variations consistent with approved production specifications are not considered defects.

These restrictions do not eliminate rights relating to damaged, defective, incorrect, or undelivered products.

Graphic Design & Flyer Services

Design projects include flyers, promotional artwork, logos, event graphics, and other creative services.

• Payments are non-refundable for design work already performed.

• Once a final design is approved, refunds are not available for changes of preference or creative direction.

• Revisions beyond the purchased package may incur additional fees.

• Rush or same-day service fees are non-refundable once the expedited work has been performed.

• If a project is canceled before completion, any refund will account for work already completed and applicable legal requirements.

Ready-Made Merchandise

For eligible, non-personalized, ready-made items, customers may request a return within 7 calendar days of delivery.

Eligible items must be unused, unworn, unwashed, and in original condition.

Customers are responsible for return shipping unless the item is defective, damaged, or incorrect.

Contact us for return authorization and the applicable return address before shipping an item. Unauthorized returns may be refused.

Made-to-order and personalized merchandise is excluded from change-of-mind returns.

Damaged, Incorrect, or Defective Items

If an item arrives damaged, defective, or materially different from what was ordered, contact us as soon as possible, preferably within 3 business days of delivery.

Email: artistiquevisionllc@gmail.com

Include the order number, description of the issue, and clear photographs when available.

After review, we will provide an appropriate remedy, which may include a replacement, correction, partial or full refund, or another resolution consistent with applicable law.

Reporting after three business days does not automatically eliminate rights provided by law.

Order Cancellations

For custom products, contact us immediately if you need to cancel.

Cancellation may be possible before artwork preparation, materials purchasing, or production begins. Any eligible refund will depend on the work already performed, nonrecoverable costs where legally permissible, and applicable law.

Refund Processing

Approved refunds are normally issued to the original payment method. Once processed, the time for funds to appear depends on the payment provider and financial institution.

Shipping and Production Delays

Production and delivery